Frequently Asked Questions
Who should use LearnDash?
Anyone who needs to turn a WordPress site into a learning management system.
This includes, but is not limited to, WordPress developers who have clients requesting an LMS, organizations with a focus on training, and educational institutions.
Curious to know if LearnDash is still the right choice for you? Let us know your situation and we’ll give you an honest opinion.
What is ProPanel by LearnDash?
ProPanel is an add-on that enhances your LearnDash admin experience by consolidating reporting, enables quick assignment & essay management, displays learner data in charts & graphs, enables emailing features, and provides additional learner information.
Click Here to learn more about what ProPanel does.
Is LearnDash a theme or plugin?
LearnDash is a premium WordPress plugin that works with most WordPress themes.
Does LearnDash support webinars or live training?
LearnDash does not have a webinar or live training feature, but there are a couple options.
For live webinars/conferencing, any platform you choose to use that integrates with WordPress can be used in conjunction with LearnDash.
Does LearnDash support SCORM or xAPI?
Yes. SCORM 1.2, SCORM 2004, and xAPI (Tin Can API) are supported when using a third-party add-on.
Does LearnDash require a membership plugin?
No. LearnDash will protect your course content without the need of a membership plugin. You can read more about our membership capabilities in this article.
Do you offer free trials?
We do not offer free trials.
If you purchase and decide within 15 days that LearnDash isn’t going to be the right fit for your project then you are eligible for reimbursement per our refund policy.
All we ask is that if you do encounter a roadblock that you reach out to our support team so that we can provide assistance.
Is pricing monthly or annual?
Pricing is annual.
The license will automatically renew after one calendar year (cancel at any time). An active license key is needed in order to continue to receive new feature updates, security patches, and support.
If you do not renew your license, then LearnDash may still work but we cannot guarantee compatibility with future versions of WordPress.
Do you offer refunds?
Yes! We will be happy to issue a refund within 15 days of your initial purchase should you decide that LearnDash does not meet your project’s needs.
Please note that by purchasing LearnDash you agree to the terms & conditions, including the Refund Policy.
How do I renew my license?
Licenses renew automatically after one calendar year. You may cancel at any time.
Can I upgrade to another package at a later date?
Yes. You can upgrade to another package at any time on our support site. When upgrading you will have an annual renewal date equal to the same day that you upgraded.
What types of payment do you accept?
For your convenience, we accept Visa, MasterCard, American Express, and Discover Card. We only accept payments online, which allows you to access the necessary files and support site immediately after purchase.
Scheduling a Pre-Sales Call / Demo?
What kind of support do you offer?
All customers receive access to start-up guides, documentation, community forums, and help desk via the LearnDash Support site. Please see our Support Policy for additional details.
Do you offer custom development services?
We do not have custom development services. This firm can provide a quick and free estimate for LearnDash projects.