Welcome aboard the LearnDash journey as we embark on an exciting new chapter together! We’re thrilled to share some stellar changes happening behind the scenes as we chart a course toward a brighter future.

Our restructured team is hard at work on a new roadmap that promises to elevate our learning management platform to galactic heights. Your feedback has also guided our path as we find our way forward with new customer experience initiatives. So, we invite you to join us as we reach new horizons with customer-centric product decisions, a new team structure, and a few exciting announcements.

Thank you to our entire community for your continued support and patience as we strive to create the best possible product and experience for you.

Changes That Span the Stellarverse

Over the past year, StellarWP has seen some broad changes that will benefit all the brands in the Stellarverse. However, change takes time, especially when you have as many wonderful people and brands as we do. Everyone has incredible ideas, opinions, and skills that deserve to be heard and valued. So, we didn’t exactly set off at light speed.

Now that we’re a few steps down the road, we are certain that taking the time to work together towards common and individual brand goals was worth the struggle.

But, before we dive into the humans that make LearnDash, we have an announcement for our customers from our StellarWP General Manager…

The Final Acquisition

With the acquisition of WisdmLabs add-ons for LearnDash, we’ve added the primary features that LearnDash customers expect from their WordPress LMS.

While we immediately began to support the WisdmLabs plugins, our team was also shifting behind the scenes. Let’s dive into some changes to our team that were happening simultaneously.

StellarWP Created a New Leadership Structure

The first stars of the Stellarverse aligned at the top. In Q1 of 2024, we restructured our Senior Leadership Team (SLT) and introduced an Extended Leadership Team (XLT). During this time, our fearless LearnDash leader, Jack Kitterhing, was elevated to Director of Product for several of our StellarWP brands, including LearnDash.

Jack first joined LearnDash in 2020 and has since helped it to expand its feature set immensely. For a while, Jack was the center of product, strategizing all four elements: product direction, engineering implementation strategy, design, QA. His combination of skills elevated him to the XLT level, where he now oversees The Events Calendar, LearnDash, and IconicWP products.

But that doesn’t mean Jack won’t be around. He’s still keeping an eye on us from his new place in our Stellarverse.

A Shiny New Department Focused on Customers

As part of our recent leadership restructuring, we also formed the Customer Experience (CX) Department at StellarWP, headed by Senior Director Matt Cromwell. Known for his stellar work at GiveWP, Matt is enhancing technical support, customer success, and processes across all our brands.

Meet the StellarWP Directors in charge of LearnDash Customer Experience:

Expanding the LearnDash Galaxy

With new leadership teams in orbit, each StellarWP brand has restructured to enhance CX and product quality. By focusing on individual brands, our teams can concentrate on their specific products. For LearnDash, this meant immediately expanding our crew.

When LearnDash first burst onto the WordPress scene, it quickly rose to prominence as a leading LMS solution, powered by just two founders. Today, our team has grown to 40 members spread across nearly every time zone, with many new stars joining our galaxy. This count reflects only those below the director level, so the guiding lights above continue to illuminate our path.

You Might Recognize Our Customer Experience Team

In collaboration with the Customer Success and Account Services Teams, our Technical Support and Product teams have created efficient feedback loops, which are already improving customer experience. And this is just the beginning.

Say Hello to the Product Team!

Despite the many shifts in LearnDash, our leadership ensured that no gaps were left in our galaxy. Thanks to their careful guidance, there’s no black hole after Jack’s move up. Instead, the new Product Team at LearnDash has formed its own constellation, working closely with Customer Experience to chart a roadmap that truly aligns with your needs.

Product Strategy and Design

Engineering and Development

Quality Assurance

In the broader Stellarverse, our QA solar system is guided by Joel Liriano, StellarWP’s Director of Quality Assurance. Joel ensures streamlined, automated and manual testing processes, and oversees the quality strategy. He collaborates with Marho Atumu, LearnDash’s first dedicated QA Analyst, and Rebecca Diamond, who recently joined the QA team from the support team. Together, this small but mighty team keeps our product releases shining brightly.

The Future of LearnDash is Bright

With our team now in place, we’re set to explore new frontiers. We launched a new roadmap in July that will continue to evolve with customer feedback.

Thanks to Cami’s stellar work, we’re enhancing your admin experiences with many design improvements. Including more modern front-end pages for your students, like the recently released registration page.

That’s just the first of many refreshed front-end changes we’re making. While we enhance the student experience, we’re upgrading the admin experience with new and updated UIs as well. We’re also focused on including bug fixes and small enhancements in as many releases as possible.

Balancing all the feedback we receive from customers will take time to roll out with our small team, but it’s going to be an amazing journey every step of the way.

Coming Soon: The LearnDash Developer’s Club

Our developer community has been one of the guiding stars for us through all the changes we’ve made and continue to roll out. To honor our commitment, we’re excited to launch the LearnDash Developer’s Club, where our LearnDash Product Owners, Taylor and Jarret, are dedicated to building and nurturing strong relationships with those who have supported us over the years.

This new initiative aims to provide enhanced support through exclusive programs, refreshed initiatives, and deeper insights into our product team’s work.

Empowering LearnDash Developers

The LearnDash Developer’s Club will be a hub for developers to:

• Learn from our team and each other through meaningful conversations.
• Join focus groups with our Product Owners to refine LearnDash.
• Access (anonymized) data-driven insights into customer needs and use cases.
• Receive a monthly newsletter from Taylor with the latest product news.

Revamping Programs and Slack Space

We’re also updating the LearnDash Integrations and Experts programs based on your feedback. Plus, we’re reintroducing the developer Slack workspace for better community interaction and direct communication with our product team.

Keep an eye on your inbox and LearnDash social channels for more details about the LearnDash Developer’s Club coming soon.

Your Feedback is Fueling Our Future

Every change we’ve made has been powered by your invaluable feedback. LearnDash is committed to not only maintaining our position as the #1 WordPress LMS but also earning that spot with every update.

Now that you’ve met our team, we want to extend our heartfelt thanks for being the driving force behind LearnDash. Your insights are truly the stars guiding our path forward.