In recent years, one thing has become abundantly clear: the learning management system market is growing by leaps and bounds. I remember the days when the only viable LMS was Blackboard – and the cost for implementation was somewhere to the tune of $25,000. Well, times have changed (for the better… except for Blackboard) in that there are plenty of new accessible options available, and for multiple different software platforms (for example, the upcoming LearnDash WordPress LMS plugin).
The biggest shift in this market in recent years has not been the technology (although there have certainly been advances), but in the expectations of the consumer. Today it isn’t enough to offer a piece of software – people want solutions. They want advice and guidance in the best ways to utilize the functionality of their LMS, and they want it from industry professionals who have “been there, done that”.
The SaaS model of business is evolving as people demand more in regards to the final “S” (SERVICE!). What I found most striking about the list below is that a good number of these learning management system providers primarily offer a piece of software, and that’s it. In some cases there is additional support offered, but it comes with a hefty price tag. Even this support is limited as the account representative is either trying to upsell you, or that person is strictly a programmer who lacks experience in setting up an LMS within an organization.
Is it possible to think that LearnDash could make a list like this one day? It’s hard to say, primarily because LearnDash is more than a software provider, but we are a specialty shop. Sure we have the tool to help you reach your organizational goals, but the real value comes in the strategic support we offer in conjunction with the plugin. Implementing learning programs for Fortune 500 companies across a wide-variety of industries enables us to better serve you.
What are your thoughts on the list below – does anything surprise you? Quite honestly, the #1 software should be pretty self explanatory. I’m happy to see some other options rounding the top 20 that have just recently entered the market – good for them!
To read more about this study and how the results were obtained, visit the Capterra website.
© 2012 Capterra, Inc.