March 9th, 2014 E-Learning

quiz-picOne of the easiest ways to add some interactivity into any elearning course is to use knowledge checks and quizzing. In fact, with nearly every elearning development project I participated in, this was a requirement from the client.

We use quizzing for a variety of reasons, but mainly to reinforce the learning (or at least encourage participation) so that the key messages get internalized. However, it is important to remember that just adding random questions at the end of a lesson or topic does not guarantee learning.

The simple truth is that some quizzes are good and others are not – and this mostly comes down to how the questions are written.

When it comes to quizzing employees, there are some strategies that you can use in your quizzes, particularly with multiple choice, fill-in-the-blank, and true or false question types. Besides not making your questions too easy, here are some other tips for making effective questions in your quizzes:

Multiple Choice

  • Include only one correct answer per question.
  • Make sure that the question is framed in a way to test knowledge and not the user’s ability to guess.
  • Always randomize the question selection.


  • Only include one blank per question.
  • Place the blanks towards the end of the sentence.
  • Since these questions test recall ability, they should be in regards to the most important takeaway points from the training.

True or False

  • Frame the question so that it is clear on what exactly the user should be determining is true or false.
  • Do not write the questions in negative form (i.e. “This is not the correct item”).
  • Questions with the answer of “false” have been shown to test knowledge better than questions with the answer of “true”.



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About Justin Ferriman

Justin Ferriman started LearnDash, the WordPress LMS trusted by Fortune 500 companies, major universities, training organizations, and entrepreneurs worldwide for creating (and selling) their online courses. Justin's Homepage | Twitter


7 responses

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I would add one more to the multiple choice section. I try to include common mistakes as answers to multiple choice questions in an effort to help me (as the instructor) diagnose gaps in learning. Depending on how you structure your eLearning, each of the incorrect answers could have tailored remediation that would address the specific gap in learning that is demonstrated by the incorrect answer. An example would be the classis order of operations problem in math:

What is 2+7*3^2?
a) 1764
b) 126
c) 65

The correct answer is 65 (c), but answer a tells me that the learner simply calculated left to right. B tells me that the learner calculated the exponent first (ending up with 14 times 9). Each of these wrong answers would have a different remediation because they are different learning gaps.

Well written question not only provide information to the learner (as well as a low level of interaction and/or knowledge check), but can also be written to provide information tot he instructor/interface for diagnosis of a gap in learning.

Avatar Jonathon Isham

Hi Jonathon-

Thanks for the note and for the contribution – very good advice for multiple choice questions (which can be an art in some respects).

Hey Justin–
Just wondering your thoughts on what types of questions are best for student learning and evaluation (eg. multiple choice, free response, etc)? I work for an open response grading system called ClassroomIQ that helps teachers grade fast and provides analytics for advanced feedback, so we’re always working with teachers in developing improved testing methods.

I’d love to hear your thoughts!


I think it depends on the content. Multiple choice is pretty much locked-in as the “go-to” for all testing in K-12 environments, but it only tests on one way of thinking about the content. The content will dictate the question types, but in general a variety is best as it encourages the learner to conceptualize the content differently.

How do I make different quizzes on LMS without the program copying the same questions/answers from the previous quiz I just made? I’m trying to make quizzes for my blog and I think I am missing an important piece when it comes to creating a new quiz. Thanks. -Corey

Avatar Corey Teply

Hi Cory-
If your question is in relation to LearnDash, please open a support ticket.

i want show correct answers only approved quiz, it’s that possible?

Avatar Alejandro

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