Terms and Conditions

Automatic Upgrades

Automatic upgrades are available to customers who have purchased a support license in accordance with the license they have purchased.

Installing LearnDash on a sub-domain or in a sub-folder counts as a unique site. Installing LearnDash on a WordPress multi-site website, where members of the network receive their own installation of LearnDash, is not prohibited. However our support staff will only offer support to the primary license holder, or where the domain owner (network manager or network member) has purchased their own support license.

Delivery

After we have successfully processed your payment, the product(s) will become instantly available for download in our shopping cart, and the product(s) will be emailed the product for download. You may also login to http://support.learndash.com to receive support and access to downloads (for the duration of your support license). If you do not receive an email with your login support site login credentials after 1 hour, please contact us.

Ownership

You may not claim intellectual or exclusive ownership rights to any of our products.

All products are property of LearnDash. They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.

Site Content

All site content, including imagery and documentation that is published on learndash.com and is the property of LearnDash. Any replicated site content must be authorized in advanced. LearnDash is a registered U.S. trademark (#85912941) and cannot be used or exploited for commercial or non-commercial purposes without the prior written consent of LearnDash.

Refund Policy

We will consider a refund within the first 30 days of your purchase if you are unable to get the plugin to install properly on your website, or if the plugin does not perform the basic functions as designed and you have worked with our support team.

Support

LearnDash offers WordPress plugins “as is” and with no implied meaning that they will function exactly as you would like or will be compatible with all 3rd party components and plugins. We do not offer support via email or otherwise support WordPress or other WordPress plugins we have not developed. Support is offered via a license key. Purchasing a license key gives you access to our support forums and documentation.

Support license holders cannot distribute, freely giveaway, or resell their support license key. The support license key is only transferable by contacting us and requesting an official transfer of the license to a new owner. The license is intended to be used on the license holders web site(s). Client site usage is permitted in situations where the support license holder maintains an ongoing relationship with the client as a consultant. Only the support license holder is permitted to request support or access support resources.

Support license holders are not permitted to re-post support forum content or documentation on any external websites, social media outlets, etc. Posting screen captures of this content is also prohibited. Violation will be grounds for immediate termination of the support license and all access to support content and product updates will be discontinued.

Emails

LearnDash may on occasion send you email notifications related to your LearnDash license. These emails may include notification of licensing changes, changes to our terms and conditions, license expiration notices and other emails related to your purchase of LearnDash.

Price Changes

LearnDash reserves the right, at any time, to modify or discontinue, temporarily or permanently, a license with or without notice. Prices of all products are subject to change.

Warranty

Our plugin is guaranteed to function on a clean installation of WordPress with the standard theme. We do not guarantee it will function with all 3rd party plugins or with all web browsers. We are not responsible for any plugin compatibility conflicts that may occur. It is our policy to support our plugins as best we can and we will provide support for 3rd party plugin conflicts at our discretion or as time allows. We are not responsible for any data loss that may occur as a result of installing this plugin.

You may not claim intellectual or exclusive ownership over any of our Products, modified or unmodified. All Products are property of learndash.com ( LearnDash ). Our Products are provided “as is” without warranty of any kind, either expressed or implied. In no event shall learndash.com ( LearnDash ) be liable for any damages, including, but not limited to, direct, indirect, special, incidental or consequential damages, or other losses arising out of the use of, or inability to use our Products.

All of our Products are designed to be compatible with the latest available version of WordPress®. We also make every effort to future-proof our Products, in a variety of ways, so they’ll remain compatible in future versions of WordPress® as well. Of course, there are exceptions, and we’re not perfect. We can give no guarantee that all Products will remain functional in future versions of WordPress®. If something major changes in a new version of WordPress®, and updates or improvements are needed, they will be made available on our website. Customers with a valid license will receive these updates & improvements (as needed) at no additional charge, upon logging into your account.

In some cases, where a particular Product has become extremely outdated, or we decide there is no feasible workaround available to us, we may choose to discontinue that particular Product, and instead, work to produce an entirely new version that takes advantage of the latest improvements in the most recent version of WordPress®.

Acceptance

By purchasing our product(s) you indicate that you have read and agree the Terms & Conditions detailed on this page and relinquish any rights to subject it to any questions, judgment or legal actions.

We reserve the right to change or modify the current Terms and Conditions with no prior notice.