Support Site Access

Step 1: Request a New Password

If you have not already, please try prompting the system to send you a new password.

  1. Visit this page 
  2. Enter the email address you used at the time of purchase

Please allow up to five minutes for the password reset message to appear in your inbox.

If nothing arrives in your inbox (or spam folder), move to Step #2.

Step 2: Request Manual Assistance

Password requests will be addressed within 24 hours. Product support inquires will not receive a reply.