Infusionsoft Screenshot
Challenge

Infusionsoft (now Keap) needed a way to create effective, standardized training for internal employees and new customers.

Solution

With the goal of reducing training overhead and decreasing new customer cancellations, they chose LearnDash as their course creation and learning management solution.

Result

Infusionsoft sees an 85% course completion rate and reduced overall cancelations from the platform by 3.5%.

Onboarding employees & training new clients in order to reduce customer churn and to save money

Fortune 500 company Infusionsoft sells the world’s most popular marketing automation software for small and mid-market businesses.

Infusionsoft (now Keap) needed a way to create effective, standardized training for internal employees and new customers. With the goal of reducing training overhead and decreasing new customer cancellations, they chose LearnDash as their course creation and learning management solution.

“LearnDash has given us the ability to systematically position training courses when learners need them and ensure that it is delivered EXACTLY how we need it to be delivered. Customers are already showing up more prepared and informed than previously.”
Heath Smythe

Tools Used

Behind the scenes webinar!

In this webinar, LearnDash Co-founder Justin Ferriman discusses the latest e-learning industry trends. Following which, Heath Smythe of Infusionsoft shows how they are currently using LearnDash combined with some other tools for powering not one, but two separate learning platforms.

Attending

Micah Mitchel
, Memberium (host)
Justin Ferriman
, LearnDash
Heath Smythe
, Training Specialist, Infusionsoft (now Keap)

Outcomes

2
Programs
85%
Completion
3.5%
Reduced Cancellations

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