Support Site Access

Step 1: Request a New Password

If you have not already, please try prompting the system to send you a new password.

  1. Visit this page 
  2. Enter the email address you used at the time of purchase

Allow up to five minutes for the password reset message to appear.

If nothing arrives in your inbox (or spam folder), move to Step #2.

Step 2: Request Manual Assistance

Someone will contact you with your Support Site access details. All password requests will be addressed within 24 hours.

Your Name (required)

Email Address Used at Time of Purchase (required)

Purchase ID on Invoice that was Emailed after Purchase (Screenshot)

Which Option Best Describes Your Situation?

Additional Notes (optional)